Welcome from the Preceptor

Dear Fellowship Candidate:

Keith Stover
VP, Finance & COO, Patient Revenue Management Organization

Thank you for your interest in the Duke Revenue Cycle and Financial Management Fellowship Program. Our fellowship program offers a unique opportunity to gain exposure to the complex relationship between revenue cycle management and clinical operations within a health system. 

The Duke Revenue Cycle and Financial Management Fellowship Program is housed within the Patient Revenue Management Organization (PRMO) which is the centralized billing and collections office for the entire Duke University Health System.  Formed in 2001, the PRMO focuses on streamlining the revenue cycle through enhanced management of Scheduling, Registration, Coding, Reimbursement, Billing, Collections, Managed Care Contracting, and Customer Service. The two year fellowship program is designed to provide in-depth experience and knowledge of how revenue cycle financial management functions at all levels across the health system.

Fellows will be immersed in the revenue cycle through project-based work and observation rounding in the first year, and then may tailor their second year to their professional goals and interests. Graduates encounter many opportunities for employment upon graduation. As the preceptor for the Duke Revenue Cycle and Financial Management Fellowship, I can attest to the strength of the program and the factors that distinguish it from other fellowships and job opportunities:

  • Senior administration is dedicated to the program. This is reflected in the direct reporting relationship of the fellow to the Chief Operating Officer of the PRMO.
  • Assignments and projects are developed based on learning and developing competencies critical to the success of healthcare administrators. Additionally, this program is tailored to respond to such issues as Revenue Management, Patient Access, Reimbursement, Billing/Collections, and Customer Service.
  • The Fellow is given multiple opportunities to interact and participate with leadership and staff of all DUHS entities to enhance their education of how the PRMO contributes to clinical operations and the patient’s healthcare experience.

If you have questions regarding this information, I welcome you to contact myself or the current fellows at your convenience. 

Sincerely,
Keith A. Stover, CPA
Vice President, DUHS Finance
Chief Operating Officer, Patient Revenue Management Organization

Preceptor Bio

Keith Stover, CPA
Vice President, Finance & Chief Operating Officer, Patient Revenue Management Organization
Preceptor, Duke Revenue Cycle & Financial Management Fellowship Program

Keith Stover joined Duke in August of 2010 as the Divisional Chief Financial Officer of the PRMO and assumed the role of Vice President of Finance and Chief Operating Officer on January 1st, 2014. He is responsible for revenue cycle operations for all of Duke University Health System’s entities including the Private Diagnostic Clinics. Prior to joining Duke, Keith spent 10 years with Deloitte & Touche in audit and assurance services. During his career at Deloitte, Keith provided accounting and business insight to a wide range of clients, with a primary focus on healthcare providers.

Keith received his Masters of Accountancy from the University of North Carolina at Chapel Hill and his Bachelor of Science from Cornell University. Keith is a member of HFMA, AICPA, and NCACPA.