Duke University Hospital Fellowship

Project Work

Fellowship projects begin with requests from senior leaders who identify priorities within various levels of the organization.  The fellowship preceptor then reviews all requests for those that will best address the core competencies of the fellows.  Fellows are also encouraged to seek out projects based on personal interests and professional goals.
 

Current fellow projects include:

  • Financial analysis of Vascular Surgery device and inventory data to assess opportunities for standardization of care and expense reduction.
  • Administrative support for the planning of an outpatient Cancer Center , leading projects to improve patient flow and facilitating an Oncology IT Planning Committee for the new building.
  • Participation on a team to develop and implement a Duke Medicine physician survey to measure satisfaction with clinic and hospital operations, revenue cycle management, information technology and ancillary and support services.
  • Participation and project management for the AHA-McKesson Quest for Quality Award team leading efforts to prepare project leadership teams for site visit.
  • Conducted an assessment of existing operational and patient care models in hospital outpatient clinics to identify best practices and recommend models of care that can be applied across all clinic settings.
  • Designed and conducted a voice of the customer project to improve emergency department patient satisfaction among sickle cell patients.
  • Development of a survey tool for hospital units to inventory emergency power capability in response to emergency preparedness initiatives.
  • Completion of an internal audit of emergency department triage and EMTALA compliance processes in collaboration with the health system’s Chief Compliance & Privacy Officer.

 

 Examples of past projects include:

  • Management of the Duke University Hospital pneumatic tube system upgrade, which included the development of a 24/7 staffing model, the training of 120+ temporary employees, and the oversight of a labor and supply budget
  • Implementation of a clinical quality plan based on analysis of data using the Six Sigma process improvement framework
  • Development of a strategic business plan for the construction of a new inpatient unit within Duke University Hospital
  • Coordination and leadership of the Joint Commission Primary Stroke Center Certification team
  • Provision of project management for the Robert Wood Johnson Foundation Expecting Success: Excellence in Cardiac Care grant team
  • Participation on a multidisciplinary team to revise medical director contracts to align with the Duke University Hospital Balanced Scorecard
  • Completion of capacity and utilization analyses for Duke University Hospital operating rooms and inpatient beds
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